Support

Questions, bugs or feedback? We'd love to hear from you.

Contact

Email support@inktrove.app and we'll get back to you as soon as we can. If you're reporting a problem, a screenshot and your device model help a lot.

Common questions

How do I delete my account?

In the app, go to Profile → Account → Delete Account. This permanently deletes your account along with your collection, needs, decks and profile. It can't be undone.

I forgot my password.

On the app's sign-in screen, enter your email and tap Forgot password?. We'll email you a link to choose a new password. Check your spam folder if it doesn't arrive within a few minutes.

A card scanned incorrectly.

Scanning works best in good light, with the whole card inside the frame and the collector number at the bottom clearly visible. Anything the app isn't sure about goes to Needs Review so you can check it before it's added.

How does trading work?

Mark cards for trade and add the cards you're looking for to your Needs. Share your trade QR code with another player. Scanning it shows which of their cards you need and which of yours they need.